Enterprise communications platform
Enterprise-grade voice, messaging, AI, and collaboration solutions built for the digital era.
Active calls
- Inbound · Support queueAgent 04Live
- Outbound · RenewalsAgent 11Live
- Inbound · KannadaVoiceAIBot
- Outbound · CollectionsAgent 07Wrap-up
Voice stream
VoiceAI · KannadaIntent
Reschedule
Language
Kannada
Sentiment
Positive
Product preview · sample data
Product suite
10 powerful platforms. One unified vision.
NetLumen DialX
Call Centre Dialer Platform
Enterprise-grade predictive, progressive, and preview dialing platform for modern call centres. Boost agent productivity with intelligent call distribution, real-time monitoring, and deep analytics.
NetLumen ChatFlow
WhatsApp Business Platform
Full-featured WhatsApp Business API platform with chatbot automation, bulk messaging, agent handoff, and campaign management — all in one dashboard.
NetLumen CorePBX
IP PBX Communication System
Robust IP PBX system for businesses of all sizes. Cloud-hosted or on-premise deployment with enterprise telephony features, SIP trunk management, and unified communications.
NetLumen MeetAI
Video Conferencing & AI Analysis
AI-powered video conferencing with real-time transcription, sentiment analysis, meeting summaries, action item extraction, and deep meeting intelligence.
NetLumen Broadcast
IP PA Speaker Solutions
IP-based public address and broadcast solutions for campuses, factories, airports, and smart buildings. Centrally manage announcements, background music, and emergency alerts.
NetLumen VoiceAI
Conversational VoiceBot AI
Intelligent conversational AI voicebot that handles inbound and outbound calls autonomously. Natural language understanding in multiple languages including Kannada, Hindi, and English.
NetLumen CRM+
CRM Solutions
Purpose-built CRM for communications-driven businesses. Manage leads, contacts, deals, and customer interactions with deep telephony integration and automation workflows.
NetLumen BlastX
Voice Blasting Services
High-volume automated voice broadcast platform for sending pre-recorded or text-to-speech messages to thousands of recipients simultaneously with delivery tracking.
NetLumen BuildX
App & Website Development
Custom application and website development services powered by NetLumen's tech stack. From MVPs to enterprise platforms — we build, deploy, and maintain.
NetLumen InsightAI
Voice Analysis & QA
AI-powered call quality assurance and voice analytics platform. Automatically score calls, detect compliance violations, analyze customer sentiment, and coach agents at scale.
Why NetLumen
Built for enterprises that demand reliability, scale, and innovation.
Enterprise Security
Encrypted communication and access controls to protect your business and customer data.
Talk to usCloud & On-Premise
Flexible deployment options — cloud-hosted, on-premise, or hybrid. Your choice.
Talk to usBuilt for India
Multilingual support, Indian telephony compliance, and local infrastructure.
Talk to usReady to experience the NetLumen difference?
Client stories
What teams using NetLumen tell us.
NetLumen DialX transformed our call centre operations. We saw a 40% improvement in agent productivity within the first month.
The WhatsApp Business platform from NetLumen helped us reach 10x more customers with automated messaging. Outstanding support team.
CorePBX gave us enterprise-grade telephony at a fraction of the cost. The VoiceAI integration for our IVR is next level.
What you can count on
Solutions
Find the solution you are looking for
From WhatsApp Business messaging to call center dialers and voice AI — one platform, built to work together.
WhatsApp chatbot for business
WhatsApp chatbot, WhatsApp chatbot for business, WhatsApp bot, WhatsApp chatbot builder
WhatsApp marketing software for broadcast campaigns
WhatsApp marketing software, bulk WhatsApp messaging, WhatsApp broadcast, bulk WhatsApp sender
Predictive dialer software for call centers
predictive dialer, predictive dialer software, predictive dialer India, predictive dialer for call center
Auto dialer software for sales and outreach teams
auto dialer, auto dialer software, automatic call dialer, auto dialer India
Call center software for inbound and outbound teams
call center software, call centre software, contact center software, call center solution
AI voice agent for inbound and outbound calls
AI voice agent, AI calling agent, AI caller, AI calling
IVR system for business calls
IVR system, IVR solution, IVR software, IVR service
Cloud telephony for business
cloud telephony, cloud PBX solution, cloud telephony provider, cloud telephony India
Conversational AI for voice and WhatsApp
conversational AI, conversational AI platform, conversational AI India, AI chatbot
Missed call service for business
missed call service, missed call number, missed call service provider, missed call alert service
Call center dialer software for outbound teams
NetLumen DialX — call center dialer, call centre dialer, predictive dialer, auto dialer
WhatsApp Business API solution for enterprises
NetLumen ChatFlow — WhatsApp Business API, WhatsApp business solution, WhatsApp Business platform, WhatsApp API
PBX solution for business — IP PBX, cloud or on-premise
NetLumen CorePBX — PBX solution, PBX system, IP PBX, IP PBX system
AI video conferencing with transcription and summaries
NetLumen MeetAI — AI video conferencing, video conferencing software, video conferencing platform, AI meeting assistant
IP PA system and IP speaker solutions
NetLumen Broadcast — IP PA system, IP public address system, public address system, PA system
Voice AI that answers and makes calls for you
NetLumen VoiceAI — voice AI, AI voicebot, voice bot, voicebot
CRM software with calling and WhatsApp built in
NetLumen CRM+ — CRM software, CRM solution, sales CRM, telephony CRM
Bulk voice calls and voice broadcasting
NetLumen BlastX — bulk voice call, bulk voice calls, bulk voice call service, voice broadcasting
Custom web and mobile app development
NetLumen BuildX — custom app development, web app development, mobile app development, website development company
AI speech analytics and call quality monitoring
NetLumen InsightAI — speech analytics, speech analytics software, voice analytics, voice analytics software
FAQ
Questions, answered
What enterprises ask us most about NetLumen and its products.
What is NetLumen Technologies?
NetLumen Technologies is an enterprise communication technology company based in Bangalore, India. We offer a complete suite of 10 products including cloud telephony, IP PBX (CorePBX), call centre dialer (DialX), WhatsApp Business API (ChatFlow), AI voicebot (VoiceAI), voice analytics (InsightAI), video conferencing AI (MeetAI), IP PA systems (Broadcast), CRM (CRM+), and app development (BuildX).
What products does NetLumen Technologies offer?
NetLumen Technologies offers 10 enterprise-grade products: (1) DialX — Call Centre Dialer with predictive/auto/progressive dialing; (2) ChatFlow — WhatsApp Business API platform; (3) CorePBX — IP PBX and cloud telephony; (4) VoiceAI — Conversational AI voicebot supporting Kannada, Hindi, English; (5) InsightAI — AI voice analytics and call QA; (6) BlastX — Bulk voice broadcasting; (7) MeetAI — AI-powered video conferencing; (8) Broadcast — IP PA and speaker systems; (9) CRM+ — Communications-first CRM; (10) BuildX — Custom app development.
Does NetLumen provide WhatsApp Business API?
Yes. NetLumen ChatFlow is a full WhatsApp Business Solution Provider (BSP) platform offering the WhatsApp Business API, bulk messaging, chatbot builder, broadcast campaigns, multi-agent live chat, and campaign analytics. It is designed for Indian enterprises and supports Meta-verified WhatsApp Business accounts.
Does NetLumen offer a cloud telephony or IP PBX solution?
Yes. NetLumen CorePBX is a robust IP PBX and cloud telephony system offering SIP trunking, IVR designer, call queues, ACD, hunt groups, voicemail to email, and conference bridges — available as cloud-hosted or on-premise deployment for enterprises across India.
Is there an AI voicebot that supports Kannada and Hindi?
Yes. NetLumen VoiceAI is a conversational AI voicebot that supports Kannada, Hindi, and English. It handles inbound and outbound calls autonomously using NLU/NLP, intent recognition, and dynamic call flows — making it ideal for IVR replacement, appointment scheduling, and outbound surveys.
Where is NetLumen Technologies located?
NetLumen Technologies is headquartered in Bangalore (Bengaluru), Karnataka, India. We serve enterprise clients across India. Contact us at hello@netlumentech.com or visit netlumentech.com.
What industries does NetLumen serve?
NetLumen serves enterprises across BFSI (banking, finance, insurance), healthcare, education, logistics, retail, e-commerce, hospitality, manufacturing, real estate, government, and IT sectors. Our products support use cases like outbound sales, customer support, collections, political campaigns, campus PA, emergency alerts, and more.
Does NetLumen provide call center software with predictive dialing?
Yes. NetLumen DialX is an enterprise-grade call centre dialer platform offering predictive dialing, progressive dialing, preview dialing, auto-dialer, DNC management, live monitoring dashboards, call recording, CRM integration, and real-time analytics — built for outbound sales, collections, and customer engagement.