Solution
WhatsApp marketing software for broadcast campaigns
WhatsApp marketing software lets a business send offers, announcements and reminders to many customers at once on WhatsApp, and then handle the replies. On the WhatsApp Business API this is done with approved message templates sent to customers who have opted in.
NetLumen ChatFlow covers the full loop: create and manage templates, run broadcast campaigns, measure them with analytics and reporting, and answer responses from a multi-agent inbox or a chatbot.
Bulk WhatsApp messaging, done properly
Broadcast campaigns in ChatFlow use WhatsApp-approved templates and your opted-in contact lists. Template message management keeps every campaign message in one place.
Know what worked
Analytics and reporting show how each campaign performed, so the next broadcast is based on results rather than guesswork.
Turn replies into conversations
Responses land in the shared live-chat inbox or are picked up by your WhatsApp chatbot, and CRM sync records the conversation against the customer.
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FAQ
Common questions
Can I send bulk WhatsApp messages to my customers?
Yes. ChatFlow supports broadcast campaigns using approved message templates to customers who have opted in to hear from you on WhatsApp.
What is a WhatsApp broadcast campaign?
It is one message template sent to many recipients on WhatsApp at the same time — for example an offer, an event reminder or a service announcement.
Do recipients need to opt in?
Yes. WhatsApp requires businesses to have the customer's opt-in before sending them business-initiated messages.
How is WhatsApp marketing software priced?
Pricing depends on your volume and the features you need. Contact our team for a quote.